Topic

Customer Success

Stories and tips for boosting customer satisfaction with video.

The 9 Best Video Testimonial Software to Collect Customer Feedback in 2025

Collecting testimonials shouldn’t feel like pulling teeth. But if you’ve ever chased down a customer to leave a review—or worse, sent countless testimonial requests with no response—you know just how frustrating it can be. Whether you're a business owner or marketer, getting authentic video

How to Create Interactive Customer Training Videos with Sharelo: A Quick Guide

Video content is no longer a passive viewing experience; it's become an interactive and engaging medium. Technology has evolved, and now interactive videos are transforming how we engage audiences. Sharelo, an innovative interactive video platform, allows businesses to create interactive videos that empower viewers to actively engage by

Create Interactive Onboarding Videos with Sharelo: A Step-by-Step Guide

Effective onboarding is essential for retaining new customers and employees, ensuring they feel engaged and valued from the start. Interactive onboarding videos can transform this experience from routine to engaging, keeping users informed and captivated. Sharelo, an interactive video platform, allows you to create dynamic onboarding videos that go beyond

Step-by-Step Guide to Creating Interactive FAQ Videos with Sharelo

What is an FAQ Video? FAQ (Frequently Asked Questions) videos are engaging and efficient ways to address common questions about a product or service. Instead of overwhelming your audience with text, FAQ videos provide answers through a visually engaging format that can include step-by-step guides, explainer visuals, and more. When

Create Interactive Video Surveys with Sharelo: Step-by-Step Guide

Interactive video surveys are an innovative way to gather insights while enhancing viewer interaction. With Sharelo, an advanced interactive video platform, you can create dynamic surveys that not only capture responses but also boost engagement and drive conversions. This step-by-step guide will walk you through the process of creating compelling

9 Best Customer Onboarding Videos

If you're looking for inspiration for your customer onboarding videos, this blog post highlights 9 top examples from various niches. As a business owner or marketer, you know how important it is to keep your customers happy. But how do you ensure that your customers are not only

How Customer Success Stories Can Drive Results for Your Business

Building trust with customers is essential for any business. One of the most effective ways to do this is through customer success stories. These stories help establish credibility and show potential clients the real value of your products or services. In this post, we’ll dive into why customer success

7 Types Of Customer Onboarding Videos

Explore the 7 types of videos for customer onboarding that can effectively educate your customers. From introduction to testimonial videos, learn how these onboarding videos can boost customer satisfaction and reduce churn rates. A strategic and well-designed knowledge base platform help enhance customer satisfaction, lessen churn rates, and boost customer

5 Tips for Creating an Effective Customer Onboarding Process

Businesses aim to always give the best user experience to customers. Why? Because it is a key factor that makes or breaks customer retention. Customer onboarding, on the other hand, is a way to help customers – especially the new ones – figure out a product or service. Aside from being a

How to Create Effective Customer Onboarding Videos with Sharelo

Learn how to maximize customer satisfaction and retention through engaging and informative customer onboarding videos in Sharelo.